Communications

Key actors

• Social Media for Good

Dedicated to improving the use of digital communications tools for NGOs, non-profit organizations and to support humanitarian relief

• CDAC Network

Network bringing together diverse local, regional, and global actors to increase communities’ ability to connect, access information, and have a voice in humanitarian emergencies

Key references

• Advancing a Collective Model for Communication and Community Engagement: Lessons from the Rohingya response (Humanitarian Practice Network, 2018)

Article drawing on the findings of a real-time evaluation of coordination of communication with communities in the Rohingya response, the challenges, and lessons learnt

• Improving Communication between Humanitarian and Aid Agencies and Crisis-affected People: Lessons from the Infoasaid Project (Humanitarian Practice Network, 2013)

Report on the work of an initiative aiming at improving the communication between humanitarian and aid agencies and crisis-affected people, specifically looking at better understanding the potential of broadcast media and new technologies for communication purposes

• Communicating Risk in Public Health Emergencies (WHO, 2017)

Guidelines for improving the Emergency Risk Communication (ERC) policies and practice

• How to use Social Media to better Engage People Affected by Crises (ICRC, IFRC, and OCHA, 2018)

A brief guide for professionals using social media in humanitarian organizations to engage and communicate with affected people

• Practice Brief: Communicating with Communities during the First Six Weeks of an Emergency Response (CDAC, 2014)

Guide setting out Communicating with Communities (CwC) approaches in order to enhance predictability and consistency when communicating in disaster resilience, response, and recovery